Shipping policy
SHIPPING POLICY
Thank you for shopping with PlaySix!
ORDER PROCESSING
PlaySix products are ordered and produced in small batches. Orders are typically submitted for production each Monday.
Please allow approximately 7–14 business days for production, shipping to PlaySix, packaging, and delivery to you.
During new releases, holidays, or periods of high demand, processing times may be longer.
SHIPPING RATES
Shipping rates are calculated at checkout based on the size of your order and delivery location.
ORDER TRACKING
Once your order has shipped, you will receive tracking information via the email address provided at checkout.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information. PlaySix is not responsible for orders shipped to incorrect addresses provided by the customer.
SHIPPING DELAYS
While we work hard to get your order to you as quickly as possible, PlaySix is not responsible for delays caused by shipping carriers, weather conditions, holidays, or other circumstances outside of our control.
LOST OR DAMAGED PACKAGES
If your package arrives damaged or appears to be lost in transit, please contact us at shopplaysix@gmail.com and we will do our best to assist you.
QUESTIONS
For any shipping-related questions, please contact:
Thank you for supporting PlaySix!